Issue with my Personal Developer Instance with Australia version

sourabhmotghare
Giga Contributor

3 hours ago

I have created new PDI with latest version i.e Australia patch 1. After clicked on Service Now Studio given below error.

The page you are looking for could not be found.
sn_glider_app/servicenow_studio.do?environment=sns

please let me know if how to resolve this issue

 
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Tanushree Maiti
Kilo Patron

3 hours ago - last edited 3 hours ago

Hi @sourabhmotghare 

 

These issue was reported earlier for PDI.

 

Navigate to  Plugins and look for ServiceNow Studio.

If the plugin is Installed, then Repair the plugin—>Hope it will fix your issue.

 

If not,

Try with your incognito/private browser. if it does not work (even after repair plugin ),

you release the instance and request for fresh Australia release PDI.

 

 

 

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:
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maliksneha9
Mega Sage

3 hours ago

Try these:-

1. Try to access studio via direct URL - /now/studio or /studio

2. Check Required Plugins

3. Clear Cache - run in navigator:- cache.do

4. Check that you have required roles to access ServiceNow Studio

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