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KB Article showing login issue.

Ssinha4
Tera Contributor

2 hours ago

Hi All, I am getting below error when try to open the KB article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2655984

Ssinha4_0-1783939096830.png

Please suggest. Any of the provided url redirect me to the same login issue page.

Thanks

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Kieran Anson
Kilo Patron

28m ago

Some support articles are only available for authorised users. You will need to login with your employer-linked servicenow support account rather than the account you use for personal use (e.g community access).

 

I can confirm this article is accessible to logged in users and is titled 'How to Perform a Role Recalculation Using the UserHasRoleInhCountPatcher'

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