PDI ISSUE

jyotheeswark
Kilo Explorer

5 hours ago

I am facing an issue with my PDI. The instance went offline and showing a message "Instance Offline: 

 

I have used my pdi yesterday also but in portal it it showing 

My instance last used: Last used: 12 days 24 hours ago

 

 

please suggest me what needs to do in this scenario.

 

Thank you 
Jyotheeswar k

 

 

jyotheeswark_0-1793268954290.png

 

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kh-christelle
Administrator

58m ago

Hi @jyotheeswark,

Some PDIs may be temporarily unavailable due to scheduled maintenance.

If your PDI is currently offline, you can:
  • Wait for maintenance to complete and your instance to become available again.
  • Release your current instance and request a new one. Please note that releasing your instance will permanently delete all data and work stored on it.
As a reminder, PDIs are unsupported development resources and do not have an availability, support, or uptime SLA. We strongly recommend regularly backing up any work you don’t want to lose.
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