KB Article showing login issue.

[Ssinha4]

Hi All, I am getting below error when try to open the KB article https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2655984

Please suggest. Any of the provided url redirect me to the same login issue page.

Thanks

[Kieran Anson]

Some support articles are only available for authorised users. You will need to login with your employer-linked servicenow support account rather than the account you use for personal use (e.g community access).

I can confirm this article is accessible to logged in users and is titled 'How to Perform a Role Recalculation Using the UserHasRoleInhCountPatcher'