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KB0832200

darioferro
Giga Contributor

I cannot access KB0832200 since it is not allowed for my role. How can I get access to KB0832200?

2 ACCEPTED SOLUTIONS

Tanushree Maiti
Tera Patron

Hi @darioferro ,

 

If any of your team member is having Hi Portal access, Ask them to check the KB with hi portal access.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

View solution in original post

Mark Manders
Tera Patron

We can't see why you don't have access. Usually when I receive an email to check on a certain KB and I don't have access (happens very often), I just raise a case and get them to provide it for me.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

View solution in original post

2 REPLIES 2

Tanushree Maiti
Tera Patron

Hi @darioferro ,

 

If any of your team member is having Hi Portal access, Ask them to check the KB with hi portal access.

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti

Mark Manders
Tera Patron

We can't see why you don't have access. Usually when I receive an email to check on a certain KB and I don't have access (happens very often), I just raise a case and get them to provide it for me.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark