knowledge portal search showing catalog forms?

Suzy_Hyslip
Tera Contributor

How do I stop my knowledge portal search from showing catalog forms?

2 REPLIES 2

k_lutz
Giga Sage

hi @Suzy_Hyslip ,

 

I would check this with regards to your portal. Search Application > Search Profile > Search Source. Most likely on your search profile you have the Search Source related list populated with an entry related to catalog items.

svirkar420
Kilo Sage

Hi @Suzy_Hyslip , Ideally the 'service portal' search bar works universally over every content there is in the 'Service Portal' like widget, catalog items, technical catalogs etc. 

However your requirement can be achieved by - modify the portal's search source configuration or adjust the specific "No Search" flags on catalog record.

 

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Best Regards,

Saurabh V.