MFA

PREETI RANA
Tera Contributor

How MFA can be bypass for Admin ..for rest MFA will be applicable 

3 REPLIES 3

Aditya_hublikar
Giga Sage

Hello @PREETI RANA ,

 

You can try  Multifactor criteria .

Multifactor criteria in ServiceNow determine which users and roles must complete two-step verification during login. Administrators can apply these criteria individually or combine them to enforce multi-factor authentication (MFA) .

Aditya_hublikar_0-1792559197599.png

 

 

 

Please Refer this thread :

https://www.servicenow.com/community/developer-forum/disable-multifactor-authentication-for-test-use...

 

If this helps you then mark it as helpful and accept as solution.

Regards,

Aditya

yashkamde
Giga Sage

Hello @PREETI RANA ,

 

For this, you will need to add that user to this group (MFA Exempted User Group) and MFA will be disabled for that user.

Screenshot 2026-10-21 121051.png

 

If my response helped mark as helpful and accept the solution.

Ankur Bawiskar
Tera Patron

@PREETI RANA 

if you are asking 3rd party to consume ServiceNow endpoint, you can use OAuth 2.0 with grant type=client credentials and setup sys_user of type Identity=Machine and MFA won't come into picture

check below

Up Your OAuth2.0 Game: Inbound Client Credentials

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