Missing Country in Partner Registration
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05-22-2026 04:01 AM
Hi,
Our company is interested in signing up as ServiceNow Partner.
However, we can not find our country (Indonesia) when filling company information in partner registration portal.
Anybody experiencing the same problem?
Does ServiceNow limits partner registration for some countries?
Best Regards.
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05-22-2026 08:13 AM - edited 05-22-2026 08:17 AM
ahoy @FaridTaufiq,
if you cannot find required details to proceed, you can try to get contacts from these sites:
or call Sales +1 (844) 863-1987
Good luck
EDIT: eventually this thread Partner Community you might find some articles or contacts there
Where the rules are real, you'll find me
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05-23-2026 10:53 PM - edited 05-23-2026 10:54 PM
Hi @FaridTaufiq
To fix your issue , log a formal case through the ServiceNow Now Support Portal (select "Partner Portal Access" or general inquiry) in Servicenow university to have them add or verify your Indonesian entity in the system.
https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home
Refer this url:
KB0010310 Requesting access to your partner company account
https://www.servicenow.com/partners.html
https://www.servicenow.com/partners/become-a-partner.html
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti