Missing Labs - ServiceNow Administration Fundamentals On Demand (Xanadu)
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05-17-2025 04:10 AM
In the ServiceNow Administration Fundamentals On Demand (Xanadu) Course, there are mentions of Labs. e.g. "in this next lab you will..." However, there are not labs in the course. In the Welcome to Service Now course there were labs interlaced in to the content. Are they missing? Is this possibly such a new course that they aren't available yet.
For example here in the Application and access control section of the course.
Course URL: https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=400ce92b47...
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05-20-2025 12:54 PM
How do you 'Go to the knowledge base to find the lab related KB article'

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05-20-2025 10:53 PM
You can search for Homepage under knowledge menu in left navigator.
But before that, didn't you get an ebook for the course? It might be having instructions
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05-21-2025 06:04 AM
Yes, I see the eBook has the defined labs. I think the issue here is that there is a change in strategy by ServiceNow on how labs function. In the "Welcome to Service Now" course, there are inline labs that run checks on your work and validate before allowing you to pass. The eBook approach does not have that capability.

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05-27-2025 04:11 AM
@TomSchober yeah that makes sense and hope ServiceNow might change it in future or they might have some reasons.
Glad that your issue is resolved. Accept the solution to close the thread and benefit future readers.
Regards,
Sumanth
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05-29-2025 04:38 AM
Hi TomSchober,
I’m facing a similar issue with assessing my lab in the System Admin course. ' The functionality is missing' I’d really appreciate it if you could share your solution with me.
You can send it to my email: lekanbusari@gmail.com.
Thanks so much in advance!
Best regards,
Ola