my instance not showing Application Navigator,Content frame, Banner fame

Raju04
Tera Contributor

Hi ServiceNow Community,

I am currently using a Personal Developer Instance (PDI) in ServiceNow, and the interface has changed to the Next Experience UI. I no longer see the familiar sections like Application Navigator, Content Frame, and Banner Pane.

Could anyone guide me on how to switch back to the classic UI with those features?
Any step-by-step instructions would be appreciated.

Thank you!

1 ACCEPTED SOLUTION

Sandeep Rajput
Tera Patron

@Raju04 This issue can be attributed to your current role on the instance. Please use the following steps to change your role to admin.

1. Navigate to https://developer.servicenow.com/dev.do

2. Screenshot 2024-10-01 at 9.27.56 AM.pngScreenshot 2024-10-01 at 9.28.14 AM.pngScreenshot 2024-10-01 at 9.28.31 AM.png

Do a fresh login and you would be able to see all the content frames and banners as admin.

 

Hope this helps.

View solution in original post

8 REPLIES 8

TeriMau
Tera Contributor

Here's what my Manage My Instance looks like...

 

TeriMau_1-1767886945868.png

 

@TeriMau 

 

@TeriMau You need to use the following steps to change the role to admin.

 

1. Navigate to https://developer.servicenow.com/dev.do#!/manage-instance

2. Find the Actions button on the top right corner

 

Screenshot 2026-01-08 at 9.34.22 PM.png

Screenshot 2026-01-08 at 9.34.57 PM.png

TeriMau
Tera Contributor

Excellent, thanks so much @Sandeep Rajput , that worked!  Guess it would've helped I dug around a tad more, ehh?  New Year fog brain is what I'm blamin it on!  😉  

 

Thanks again and Happy New Year!

A very happy new year to you too 🙂