My task is not validating

shruthibing
Kilo Explorer

9 hours ago

I am validating the task 3 . my task is not validating. even i followed all the steps mentioned in the instructions. can any help me!

shruthibing_0-1782413558743.png

 

shruthibing_1-1782413591121.png

 

 

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2 REPLIES 2

PoonkodiS
Giga Sage

6 hours ago

Hi @shruthibing 

Did you save the record?

 

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Tanushree Maiti
Tera Patron

9m ago

Hi @shruthibing 

 

Ensure you are impersonated by Platform User.  You are right-clicking the header and select Save before adding any comments.

 

Check these videos, validate your implemented steps:

refer: https://www.youtube.com/watch?v=AgqQ-LWodxQ

https://www.youtube.com/watch?v=PFmFFaqaoxc

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Assessment Simulator Task 3 Create and Comment on a Record
Assessment Simulator Task 3 Create and Comment on a Record
youtube.com/watch?v=AgqQ-LWodxQ
Task Instructions: Assume that Adela Cervantsz reached out via a phone call describing intermittent email access for her group. Create and submit a new incident to assign this trouble ticket to the Software group. Then post a Customer visible comment to the incident. Incident details: Subcategory:
Assessment Simulator Task 3 - Create and Comment on a Record | Micro-Certification - ServiceNow
Assessment Simulator Task 3 - Create and Comment on a Record | Micro-Certification - ServiceNow
youtube.com/watch?v=PFmFFaqaoxc
Assessment Simulator Task 3 - Create and Comment on a Record | Micro-Certification - Welcome to ServiceNow (Xanadu) Link of the Module :- ...
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