PDI not working - Your connection isn't private error message

[anapagliro]

is anyone else getting this error message when trying to launch the PDI?

[Abogado_Cloud]

still not working =\

[Tom Varbanov]

Hi all, I was able to bypass the certificate issue by leveraging the Safari browser. This can be a workaround if urgently needed.

[Nikhil Bajaj9]

Hi @anapagliro ,

It is happening as ServieNow SSL certificate is expired so it is navigating you to http:// rather than https://. Many other people are affected by this and hope it will be fixed soon by ServiceNow.

Solution: - Open developer.servicenow.com in incognito mode and sign in and launch PDI. It will display error, but it will also display Advanced option towards footer. Click on it and on next screen click on "Procced <PDI URL> unsafe" link and you will be able to access your PDI.

Regards,

Nikhil Bajaj

[Kat Delegiewicz]

Hi, the bypass however - at least in my case - is possible only on my priv laptop - on the company laptop is not possible at all. So incognito/private mode on private laptop works for me.

[Nikhil Bajaj9]

Hi @Kat Delegiewicz ,

Glad to hear that it works for you.

Regards,

Nikhil Bajaj