Hi everyone,I'm new to ServiceNow and eager to learn both administration and development. Could anyone guide me on the best resources and steps to cover all the essential topics? I would appreciate recommendations on where to start and how to progres...
In the below code an I use sysid of the entity type market units directly in the code for checking the matchings. Is it comes under hard-coded? Will business team accept it or else do I need to get the sysid dynamically by querying the record. Pls su...
Hello Team,I am trying to log in to my Instance from the https://developer.servicenow.comI am facing an issue getting my instance back.It is offline for 2 days.Please help me get my instance back.Thanks!
How to:1- move a question I posted to show under the correct community2- delete a question I posted Thanks.
Hola Comunidad de ServiceNow,Por razones de trabajo normalmente he aprendido y utilizado ServiceNow en inglés, pero en los últimos años ha tenido una fuerte aceptación y demanda en paÃses como México y otros de Latinoamérica por lo que consiero impor...
On change form when we used to attached the file in actives comments are updated by system it is not showing the logged in user. Those comments are coming from script actions. is there any way to update the name by logged in user instead of system ? ...
I have been going through Virtual Agent Micro-cert using my instances and in the studio there is no create Entity feature.I am unable to create Entity.Please suggest remedies.I have tried taking new instances. but that did not work.
I am trying to implement a CMDB Data Manager Policy. Policy Type = Retire, Task Assignment Group = Support. For the Condition Filter I have Class is Computer. In my PDI I have 814 records for Class = Computer. I can see that when I filter directly in...
Is there any alternate to use document.querySelector for Service Portal and esc portal.DOM Manipulation is not supported on Service Portal.Can anyone please suggest alternate approach for it Below is the code - var requestedForName = g_form.getContro...
Hi community, I have a requirement to prepopulate requested_by on Change Request with contact from the Case record, but the process should be as follows:on Case record: UI action(link) Create Change -> Change Request interceptor page with available c...
Performance Analytics (PA) Simulator - Micro Certification (Course) - section "environmental setup"https://nowlearning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=4240b5fe879d55586a0bedbd0ebb3597&group_id=5990793287dd5558...
Hello everyone, I am trying to obtain the attachment of a variable from the cat item through the flow designer and pass it to a new table, in the table the field is configured as a file attachment, but I cannot get this information to be passed. I th...
Hi All, We have an error on outbound state of provider instance while establishing connection between provider and consumer instance. The error is from subflow Repair RPS Consumer Connection as per the below image. Has any of you experienced the same...
I am trying to make inventory adjustments to my on hand list in ServiceNow, but I can't seem to find a wat to do so, can someone point me to a tutorial board or document that shows you how to make those changes? Much appreciated.
Hello everyone, Is there a way to change email notification to include short description that written by a user when He/She logged a service request or an incident is closed complete or closed incomplete?
