Hi everyone,I am getting error for flow context while opening operations view. When I open the operations I am getting exception as "Could not deserialize value". below is the image of error in flow context table.This error occured for only that spec...
Hello! Does anyone have benchmarks regarding VA or chatbots? Specifically, what percentage of the time do employees tend to use chatbots on employee portals to handle queries? We are trying to measure the success of our organization's ServiceNow VA, ...
Hello. I am creating a UI action and UI page to allow users to make updates to records. Upon entering the requested information, the UI page client script captures the information entered, sends it to script include that updates the record. I am atte...
Hi All, I am new to the platform and while i was discovering Apps Navigator I noticed : under Application menu "service desk" - "Knowledge" - when i click it, it brings me to the knowledge bases page when i go to the settings of the Module I noticed...
Hi Team, I am resulting an error message while executing the schedule jobs to get the Okta applications and groups in sampro. Did anyone face the same issue?Error message: java.lang.RuntimeException: com.glide.transform.transformer.exceptions.Invalid...
In ServiceNow, when selecting an image pasted into a Knowledge article, small blue squares (resize handles) appear on the corners, allowing users to adjust the image size. However, one user reports that these handles are missing, while I can see them...
How the best way to study about BPM e BPMN? I want a detailed roadmap
Hi All,Error message for Mandatory fields are not taking me directly to that particular fields to fill instead of that I need to scroll down and then check for the error field. Please check the attachment and let me know how to fix it.
Hello all, Without getting into too much detail. I am trying to relate our customer accounts to their corresponding Business Service Offerings (which i call products or services sold).When i go to the customer account i have access to the consumers ...
Task Description: Pin the 'All' menu and create a favorite for Self-Service > Knowledge.Task Instructions:1.Navigate to the User Menu (select the System Administrator avatar in the top right corner).2.Select Impersonate user.3.Locate and select Platf...
Hi, I have completed a simple task in simulator following the instructions but the task is validated as failed. I make sure that I have all in line with the suggestion added to the "Failed" result ( I am not an admin, and I marked module as a favorit...
Hi Everyone, I'm going through the ServiceNow Administration Fundamentals on Demand and I can't seem to find or download the instructions or guide for Lab 1.2: Grant and Verify Access to Applications. I only get the screenshot below and nowhere to cl...
I have the below variable in a catalog item called from_division. This variable is auto- populated I have another variable of type Yes/No called ABC _Employee. If ABC_Employee is yes, then I want to update the from_division variable to a specific val...
