Use cases on below topics implemented apart from OOB for AI Search Integration, Roaster Management
Wanted to know use cases on below topics apart from OOB. AI Search IntegrationRoaster ManagementSkill Metrix for ResourcesAdvance Work assignment
Forum Posts
Report on all incidents updated by user
I need to perform an anlaysis of a assignment group and how often they are updating incdents per interval and day of the week. I have been trying to run reports from the incident metric table and it is showing that X person updated the incident but t...
Look-up record from GlideModalForm
Hello Community,I am trying to create a UI Action that uses a GlideModalForm to display an asset from the alm_hardware or alm_asset table and allow updates to that asset.My question is how to you take the input value from the modal and display the pa...
Template for calculating timeline, estimates and Man hours
Hi All, I am looking for a excel template which can auto calculate approx estimates, timeline based on project stages which will include questionnaires based on customer analysis. If anyone has any reference for this, please share. Regards,Amit
Set From address dynamically in email client template
Hello I am trying to configure am email client template where sender address 'From' has to be dynamically populated based on the Assigned to field on a case table. Assigned to a specific user is a reference field and Email value has to be fetched fro...
Resolved! PDI is offline
Hi @ServicenowMy PDI (dev257032) is been offline for a month , request you to check it and make it in active
UI Action GlideModelForm passing values and callback
Hello Community,Until we implement HAM, I'm trying to build a UI Action to assign an asset from an sc_task (Catalog task form).I'm using a combination of a GlideModal "glide_prompt", to prompt for the asset tag along with a GlideModalForm to call the...
CSDM Roles and Responsibilities
Hi, I am looking for a breakdown of the Roles and Responsibilities that are required to provide ongoing support of Common Service Data Model (CSDM) within a live environment. I have tried looking for this information, but to no avail. Does anyone kno...
SNOW Administration Fundamentals lab 5.2
i am unable to submit catalog as it is in review state. I have tried the other solutions i found on changing the size of the script field without success. . This need to be fixed in their course instances .. as it has happened to multiple peo...
ServiceNow Community Profile ranked down?
My notification feed on my ServiceNow community profile shows that I was ranked up from 'Mega Guru' to 'Tera Expert', but Tera Expert is a few levels down from Mega Guru, which doesn't make sense. Is it possible for a ServiceNow Community profile to...
Attachments added to SCTASKs are not getting delivered to end users but through RITMs those are.
Attachments added to SCTASKs are not getting delivered to end users but through RITMs those are getting delivered. How can this be fixed?
How to create sys property Reference type and List Type
How to create sys property Reference type and List Type so that we can select values from table instead of adding comma separated sys_ids.
User info Synced from Entra ID is not correct
Hi FriendsI am a new ServiceNow Admin, and I need your help.We have Azure AD synced with ServiceNow Prod and Dev. When a user leaves the company, we de-provision the user account, which is hard deleted after 30 days. The problem is that some deleted ...
Query on Finding Software Edition using Horizontal Discovery in Agent Client Collector
Hi team, I'm working with Agent Client Collector - Visibility, Is it possible to find the software edition using Horizontal Discovery?And where can we find the software edition on our local system?I tried registry and wbemtest query but i can't find ...
Using this we can control user interactions with sensitive content - In service portal widget
Hi #ServiceNow #Community .In this example, I have implemented functionality to prevent text in a specific text area from being copied, cut, pasted, or captured via screenshot.ng-paste, ng-copy, ng-cut, and ng-keydown : - These directives are bound t...
