PDI not working - Your connection isn't private error message

anapagliro
Tera Contributor

‎07-30-2025 05:23 AM

is anyone else getting this error message when trying to launch the PDI?

 

anapagliro_0-1753878203730.png

 

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30 REPLIES 30

gaikwadshre
Tera Contributor

‎07-30-2025 11:38 PM

Was getting same issue yesterday but by opening it in edge instead of chrome i am able to see proceed to with unsafe link

 

Please mark helpful if it solves your issue.

0 Helpfuls

KimAlsgaard
Tera Contributor

‎07-31-2025 01:09 AM

I experienced this today, but after a few minutes it worked. So perhaps the issue is resolved now?

ShahedShah
Tera Contributor
In response to KimAlsgaard

‎07-31-2025 01:20 AM

Yes, it is resolved for me today, too. A new certificate has been re-issued. Didn't work straightaway, so I cleared all data and cache for *.service-now.com URLs on my browser and then it came back.

anapagliro
Tera Contributor

‎07-31-2025 05:25 AM

Hi everyone! the issue has been resolved. 

anapagliro
Tera Contributor

‎07-31-2025 05:26 AM

The Issue has been resolved.