Platform Analytics Dashboard: Schedule

MyriahM
Tera Contributor

‎08-07-2025 12:31 PM

Hello!
We are currently seeing an issue in our environment where scheduled PowerPoint Platform Analytics Dashboards are not displaying in a web browser. We are receiving the following error: 

MyriahM_0-1754595036756.png

Has anyone encountered this error before? And if so, is this just by design? Or is there a fix for this? Any feedback would be greatly appreciated. Thank you!

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Mark Manders
Mega Patron

‎08-11-2025 12:24 AM

I just ran a ppt report and it opened powerpoint for me (not the browser). It is new functionality (Yokohama), so maybe there's a bug with it. Did this work before? It could also be a browser update.

Check if you have the most recent versions of PAE installed on your instance.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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