Platform Analytics Dashboard: Schedule

MyriahM
Tera Contributor

‎08-07-2025 12:31 PM

Hello!
We are currently seeing an issue in our environment where scheduled PowerPoint Platform Analytics Dashboards are not displaying in a web browser. We are receiving the following error: 

MyriahM_0-1754595036756.png

Has anyone encountered this error before? And if so, is this just by design? Or is there a fix for this? Any feedback would be greatly appreciated. Thank you!

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Mark Manders
Tera Patron

‎08-11-2025 12:24 AM

I just ran a ppt report and it opened powerpoint for me (not the browser). It is new functionality (Yokohama), so maybe there's a bug with it. Did this work before? It could also be a browser update.

Check if you have the most recent versions of PAE installed on your instance.

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