Populate users based on other field value
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08-31-2025 06:39 AM
Hello team I need help with the requirements below
In a record producer, I have created two variables:
Requested By (which refers to the User table) and
Employee ID (which also refers to the User table).
In the Employee ID field, I want to display only those employees whose company matches the company of the Requested By user.
For example, if I select user ABC in the Requested By field, and that user’s company is "Samsung", then in the Employee ID field should only display users whose company is "Samsung".
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08-31-2025 07:07 AM - edited 08-31-2025 07:09 AM
Create a reference qualifier on Employee ID field. Refer below for sample,
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0966617
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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08-31-2025 08:10 AM
Did you get a chance to review this ?
You would be able to filter the reference field based on the information I provided. If my response helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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08-31-2025 07:11 AM
@may13 You need to use a reference qualifier on the the Employee ID variable as follows.
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08-31-2025 09:07 AM
@may13 Thanks for marking the response helpful. Please mark the response accepted solution if it addressed your question.
