PSDS – Critical Alert: No Approver or Approver Group Found

a2025tamil
Tera Contributor

Hi Community,

I'm working on the ServiceNow Public Sector Digital Services (PSDS) module and while working in the License/Permit Playbook in the module I have encountered the following critical alert:

Alert level: Critical
Alert message: No approver and approver group is found for this approval.

What could cause this issue in PSDS, and how can I troubleshoot and resolve it using the out-of-the-box configuration?

Thanks in advance for your help!

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