Questions unavailable via catalog builder

[linoyv691904179]

Hi there,

I'm encountering an issue while trying to edit a catalog item using the Catalog Builder. My goal is to change the layout of some variables. I have successfully made similar changes in the past, in this catalog item, using the catalog builder. Now I am unable to do so. In the questions section, I receive the following message:

Thanks ahead

[Ron28]

It is in the Company DEV instance, not a PDI.

[Ravi Chandra_K]

Hello @Ron28 and @linoyv691904179 

I suggest you create a support case for this issue....

There might be internal facing known error KBs from their side....

Kind Regards, 

Ravi Chandra 

[PeterS530095213]

I experienced this issue and was able to 'recover' the catalog builder functionality by making the containers inactive. I suspect the container type and split formatters got out of whack. Reactivate them until you find the problem one. Hope this helps.

[georgethorn]

Thanks Peter! I put in 2 breaks in my questions form, and then today - none of my questions were appearing on Catalog Builder. Questions were appearing at the bottom of Catalog Item, but wouldn't appear on Catalog Builder (like OP's picture). I 'disabled' the 2 breaks and back in business! ...2hours later.

[Ron28]

Thanks Peter, we'll check that out.

Ron