Reg Change manager

[RBJ]

Hi All,
I am having 8+ yrs of experience as a change manager. I am planning to start learning ServiceNow admin.  So please guide whether it's a wise selection or not.  Reason why I am asking this question currently I have lost the job looking for opportunities in Chennai.

[Tanushree Maiti]

Hi @RBJ 

If you are pretty much new to ServiceNow , then first complete

1. Welcome to Servicenow

Refer:

Servicenow Doc: Change Management use case 

use case of change management 

Change Management in ServiceNow: Everything You Need to Know 

What is IT Change Management? - ServiceNow

Change Management in ServiceNow

Change Management in Service Operations Workspace

Change Management in ServiceNow

  Lastly , Build Technical Foundations: Focus on mastering ITSM (IT Service Management) processes, including incident, problem, and change management. Complete course : IT Service Management (ITSM) Fundamentals 

[RBJ]

I am having 8+ yrs of experience as a change manager. I am planning to start learning ServiceNow admin.  So please guide whether it's a wise selection or not.  Reason why I am asking this question currently I have lost the job looking for opportunities in Chennai.

[Tanushree Maiti]

Hi @RBJ 

Yes , You can shift to Servicenow.  

Complete Welcome to Servicenow  Course and  Start preparing CSA certification.

With your experience- You can apply For ITSM Change lead ( in the project which uses Servicenow)/ Servicenow project Manager/Servicenow Scrum master / Servicenow Operation manager role. 

Tips for CSA:

• First complete  ServiceNow Administration Fundamentals  course from Servicenow University
• Practice all lab tasks in The given learning instance.
• Practice in your Personal Developer Instance (PDI)
• Practice mock question with Correct Answer 
• Practice from ServiceNow university provided practice(If you have access) : https://account.measureup.com/servicenow-university
• Check the syllabus from  Certified System Administrator (CSA) Mainline Exam Blueprint
• Practice a lot with mock questions .
• If anything left or you are struggling with answering practice test, Revisit the course content.
• Once you are confident ,  Schedule the exam and Go for it.

Note: Once registered, you have 90 days to schedule and complete your exam. 

Refer: https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0011554

[RBJ]

change ticket module not working in Australia version do you know how to resolve it or else how to downgrade and second thing live examples are available in the servicenow or not for learning purpose.