Removing an article from Pending Retirement

[DavidReynolds]

Several knowledge articles that require management approval were skipped. They are now in the "Pending Retirement" state. While I can update the Valid To date and save them, I cannot restore to the Draft workflow required to add missing knowledge blocks and then resubmit for approval.

The only option I can think of is using Insert and Stay then making a new copy of the article. The drawback is that breaks any links to the older, "Outdated" articles.

Does anyone have any other suggestions?

FYI: I am using the modern instance of Zurich.

Thank-you.

[Sachin_Nasa]

Hi @DavidReynolds ,

You can move the article back to Draft using a background script, which allows you to retain the same record

BG Script:
var gr = new GlideRecord('kb_knowledge');

if (gr.get('SYS_ID_HERE')) {

    gr.workflow_state = 'draft';

    gr.valid_to = ''; // optional, if you want to reset expiry

    gr.update();

}
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