Service now instance

[liberokaran]

Hi everyone, Is service instance unavailable today as I am not able to access it.

[glideFather]

Hi @liberokaran,

can you please specify what do you mean "unavailable"?

Share some of the (error) message, there can be several reasons:

• AES - missing role,
• instance is hibernating - just wake it and wait,
• instance is under maintenance - wait just a bit more,
• ...

Please to answer you better, it's crucial to know more details...

But however you can navigate to the link below and you will see your instance status

https://developer.servicenow.com/dev.do

[liberokaran]

Thank you for the solution but unfortunately I have to request new PDI as the exisiting one is showing under maintenance from long time.

[glideFather]

Hi @liberokaran,

Is this issue resolved, or what remains to be done?

[Nikhil Bajaj9]

Hi @liberokaran ,

Are you talking about PDI? If yes, it is availabel and working.  Can you please provide more details and screenshot so that we can understand your issue?

Regards,

Nikhil Bajaj