Get a first look at what's coming. The Developer Passport Australia Release Preview kicks off March 12. Dive in! 

Firefox from MacOS keeps logging out

elcarew
Kilo Contributor

I'm on MacOS 15.6.1 using Firefox 142.0 (current stable release as of 8/26/2025). I can't seem to keep my SNOW session current and logged in for longer that a couple of minutes. Does anyone have an idea of what might be doing this on the browser side that I can tweak? I do have uBlock Origin running with some stringent settings, though I've white listed SNOW.

2 REPLIES 2

GlideFather
Tera Patron

Hi @elcarew,

 

perform the "ServiceNow triathlon":

  • log out
  • clear cache
  • log in

 

This resolves more issues that you might imagine :))) however try also alternative browser and/or incognito mode. The uBlock shall not be a trouble but if no help, try to deactivate it for a moment and test it again.

 

Let me know if it helped

_____
100 % GlideFather experience and 0 % generative AI

@elcarew any progress?

_____
100 % GlideFather experience and 0 % generative AI