Service Portal AI Search
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05-17-2024 01:46 AM
I have requirement to Search incident vie number only in Service Portal. Currently, If I am searching with any keyword for example Hardware/Software it is displaying incidents as well. It should display incident only if I am searching with incident number.
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05-17-2024 02:30 AM
Thank you for your response. We are using AI search so this will not work my case :).