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3 weeks ago
Hi,
I am currently working as a technical support engineer at a product based company. It has been 6 months now i am working in this role.Previously i have 2 years of experience into customer support. Now i want to transition my career towards servicenow.
I want to know which path in servicenow is better for me. Servicenow developer vs servicenow admin. I am really confused if servicenow admin roles has demand in the current market ? I really wanted to get suggestions from you.
Solved! Go to Solution.
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3 weeks ago
Hi @Mytri
ServiceNow Developer is generally more demanding than the ServiceNow Administrator role. However, that does not mean a ServiceNow Administrator has less market value.
Since you have experience working as a Technical Support Engineer, I would recommend starting with the ServiceNow Administrator path. Complete the CSA (Certified System Administrator) certification first, as it provides a strong foundation and is well aligned with your background.
If you are interested in coding and application development, then you can pursue both the CSA and CAD (Certified Application Developer) certifications.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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3 weeks ago
Thank you so much for your responses @Tanushree Maiti and @dimi_ . This guidance was helpful, a small doubt from my end. As i have experience in both customer support and technical support , i really wonder if companies consider my 3 years of experience or do they consider me as a fresher for servicenow?Please leave your opinion on this. This will help me to choose the right path and take the appropriate decision.
