ServiceNow API Issue

sysint
Tera Contributor

Hi Gurus,

 

I am working on SNOW API integrations. In the past months, the REST API works well, but the API starts returning below error yesterdary:

HTTPSConnectionPool(host='dev{instance}.service-now.com', port=443): Max retries exceeded with url: /api/now/table/cmdb_ci?sysparm_limit=1 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f0e28269730>: Failed to establish a new connection: [Errno 111] Connection refused'))

 

And occasionally, the API returns correct response, so I can make sure the instance is working.

 

May I know if any one encounter the same issue and how to fix it?

Thanks

 

Jonathan

0 REPLIES 0