Servicenow certification transfer

[RoshaniB]

Hi,As I will be leaving the organization shortly, I would like to transfer my learning records and certifications associated with my company email/account to my personal email account so that I can continue to access them after my departure.

I will still require access to my company account for some time before my last working day. Could you please advise me on the process for transferring or associating my learning and certification records with my personal email while maintaining access to my company account until my last working day?

[Ankur Bawiskar]

@RoshaniB 

if you plan to join a ServiceNow partner then you can transfer it from old id to new ID by raising a case from your new partner email address after you join and ServiceNow backend team will do this.

check this

Merging my email (accounts), transfer certifications and badges to a new email – ServiceNow Universi...

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[yashkamde]

Hello @RoshaniB ,

Refer this to get complete info :

https://nowlearning.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0010208 

If my response helped mark as helpful and accept the solution.

[Sudhanva]

Hi @RoshaniB  

if any scheduled instructors led trainings will not be carry forwarded
before merging to pearson vue we had vouchers which led us with free registration of exams later if your merging id to non partner servicenow id like your personal or and customer email id the exam registration will be changed as paid kindly look into this scenarios. 

Please mark helpful if this information was useful for you!

Regards
Sudhanva Chandra D

[Aditya_hublikar]

Hello @RoshaniB ,

Refer this official doc : Certification migration

Community thread : Migration Steps

if this helps you then mark it as helpful and accept as solution.

Regards,

Aditya