ServiceNow Path for IT Program, Project Managers

[josephb0713]

From cybersecurity, AI, telecom and general areas in between, what areas of ServiceNow applications and knowledge do you recommend pursuing in this world of modernization?

[Tanushree Maiti]

Hi @josephb0713 

Cybersecurity is an interesting and rewarding career path. It offers a wide range of opportunities, from security operations and threat analysis to governance, risk, compliance, and penetration testing. As organizations continue to invest in protecting their systems and data, the demand for cybersecurity professionals remains strong. With the right skills, certifications, and hands-on experience, it can be an excellent long-term career choice.

Learning wise , I can guide you with some of courses:

If you are pretty much new to ServiceNow , then first complete

1. Welcome to Servicenow

Then based on your interest : What is Cyber Security? 

choose the GRC courses:

1. What is Governance, Risk, and Compliance (GRC)? 
2. Read Community Blog/Article/Post : 

    GRC Series Article 1: GRC, Security Ops and Security Incident Response

    Security Operations (SecOps) || Knowledge & Troubleshooting Resources

1. NowAssist for SecOps

Now Assist for Security Incident Response (SIR) Implementation Bootcamp 

1. Go For SecOps Fundamental course

Security Operations (SecOps) Fundamentals 

1. Once You are ready - go For  mainline exam 

Certified implementation specialist – security incident response(CIS-SIR)