ServiceNow Reporting

RajuPachamatla
Tera Contributor

‎10-18-2025 09:21 AM

Hello ServiceNow Community,


I’ve noticed that in the latest PDI, the traditional Reports application has been replaced by Platform Analytics Workspace. Does this change mean that the CSA exam will no longer include questions on Reporting, or are Reporting concepts now tested under Visualizations, Dashboards, and Platform Analytics? I would appreciate any clarification from those familiar with the current exam blueprint. Thank you

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AndersBGS
Tera Patron

‎10-18-2025 09:50 PM

Hi @RajuPachamatla ,

 

 for any reporting related questions, they will going forward be on platform analytics instead of the classic reporting, as this is the new capability.

 

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Nikhil Bajaj9
Tera Sage

‎10-18-2025 10:58 PM

Hi @RajuPachamatla ,

 

As per my understanding reporting questions will be there in CSA exam but based on versions. For an example reporting moved from classic to Platform analytic in Yokohama/Zurich so CSA on these or upcoming version will be having questions from reproting from Visualizations, Dashboards, and Platform Analytics only.

 

 

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Sarthak Kashyap
Mega Sage

‎10-18-2025 11:14 PM

Hi @RajuPachamatla ,

 

Please check below articles 

https://www.servicenow.com/community/platform-analytics-forum/is-servicenow-going-to-deprecate-class...

 

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/reporting/reference/r_Admini...

 

https://www.servicenow.com/docs/bundle/zurich-now-intelligence/page/use/reporting/reference/report-t...

 

Also as part of CSA exam you can chcek the course in Now Learning there you will get the complete syllabus,

here link,

  1. User Interface & Navigation 20%
    1. ServiceNow Overview
    2. Lists and Filters
    3. Forms and Templates
    4. Branding
  2. Collaboration 20%
    1. User Administration
    2. Task Management
    3. Notifications
    4. Reporting
  3. Database Administration 30%
    1. Data Schema
    2. CMDB
    3. Application/Access Control
    4. Import Sets
  4. Self-Service & Process Automation 20%
    1. Knowledge Management
    2. Service Catalog
    3. Workflows/Flow Designer
  5. Introduction to Development 10%
    1. Scripting
    2. Migration and Integration
    3. Development

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards,

Sarthak

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