I'm trying to set the default value of a Yes/No variable field in my RITM to be "Yes", but for some reason it will always default to "No." It will successfully default to "Yes" in the request form, but not in the RITM itself.
I've tried setting the default value to "Yes", "yes", and "true".
Hi @ddzhang
please attach your screenshot using the clip icon, don't copy paste them here, there is ongoing Coommunity moderation of content making it invisible.
I have tried in my end - when I just created the variable, the Yes was a default value on default:
When I wrote "No" to default value, it was that option populated on default:
Alternatively, you can check the "Include none" option which will add a --None-- as default which is my personal favourite, the end user then must select and cannot skip (as long as it is set mandatory):
If you have empty or "Yes" in the default value and the Yes is not the default value, then check the choices of that variable.
It might not be the Yes/No type but the choice instead and choice values Yes or No, in that case check the related tab below of that variable. Review the values, check the name (not label) and make this the default value. If it is a non-Yes/No then these values can be anything 0 or 1 (ev 1 or 2).....
Let me know if that helped you.
Hi @ddzhang
please attach your screenshot using the clip icon, don't copy paste them here, there is ongoing Coommunity moderation of content making it invisible.
I have tried in my end - when I just created the variable, the Yes was a default value on default:
When I wrote "No" to default value, it was that option populated on default:
Alternatively, you can check the "Include none" option which will add a --None-- as default which is my personal favourite, the end user then must select and cannot skip (as long as it is set mandatory):
If you have empty or "Yes" in the default value and the Yes is not the default value, then check the choices of that variable.
It might not be the Yes/No type but the choice instead and choice values Yes or No, in that case check the related tab below of that variable. Review the values, check the name (not label) and make this the default value. If it is a non-Yes/No then these values can be anything 0 or 1 (ev 1 or 2).....
Let me know if that helped you.
