Static Choice Configuration
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‎08-25-2025 04:41 PM
I am trying to configure a series of options to be displayed side by side, as shown in the attached image. I have tried to do this using Static Choice, but I have not been able to get them to display that way.
Could someone tell me if it is possible to make this change? If not, is there another way to get the options to display side by side?
I appreciate any help or suggestions.
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‎08-26-2025 12:00 AM
Hi @GuillermoAF ,
Thanks for sharing the screenshot and your progress...Just to make sure I provide the best help, could you please clarify more on your requirement??
Once I understand more, I can tailor the guidance based upon your requirements.
If you found my response helpful, please mark it as ‘Accept as Solution’ and ‘Helpful’. This helps other community members find the right answer more easily and supports the community.
Kaushal Kumar Jha - ServiceNow Consultant - Lets connect on Linkedin: https://www.linkedin.com/in/kaushalkrjha/
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‎08-26-2025 07:24 AM
What I am trying to do is, when displaying several options to choose from in the virtual agent, have them appear side by side, since right now they appear one below the other, and what I want to achieve is for it to look like in the screenshot, with one option next to another in two columns. Thank you for your help.
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3 weeks ago
Hi @kaushal_snow,
Have you looked into this issue or whether it is possible to configure it?
Best regards.