Hello Team,
ServiceNow offers an out-of-the-box (OOB) no-code capability to handle these Update/Delete Records tasks — No Code Solution,
This feature allows you to update or delete records based on defined conditions without the need for scripting.
Additionally, the platform provides a rollback feature to restore the updated records to their previous state, ensuring safe and reversible changes.
Consider scheduling the update job to run during non-business hours to minimize the potential performance impact on your users. Updating all records in a table temporarily locks the table, which prevents inserts and updates.
Procedure
- Navigate to All > System Data Management.
- Select an update/delete job modules.
if Select Update Job:
there will be empty list but i have created one update job as you can see in screenshot.
Click on New button to create new update job to update the records on specific table with conditions and specific fields.
Confirmation Pop-Up will come so will will proceed it.
Progress Status :
After update if you want to rollback the update changes you can do by clicking on Rollback button from the new Update Job.
The rollback functionality reverted the updated state back to their original state.
Similar kind of actions you can do for delete job also.
Best Regards
Sanjay Bagri
