UI Action GlideModelForm passing values and callback

[JGerrity]

Hello Community,

Until we implement HAM, I'm trying to build a UI Action to assign an asset from an sc_task (Catalog task form).

I'm using a combination of a GlideModal "glide_prompt", to prompt for the asset tag along with a GlideModalForm to call the alm_hardware form.  I can get the initial prompt and a form to load, but not of the specific asset from the prompt.

My code so far is below, but my use case is:

• From sc_task/catalog task form, agent clicks UI action
• UI Action generates prompt to input asset tag
• UI Action loads specific asset tag form (alm_hardware)
• UI action sets state to "in use"
• UI action sets assigned_to to value of sc_task.request_item.requested_for
• UI action closes sc_task on submit of GlideModalForm.

Like I said, I can get the initial prompt, the loading of a new asset (not of specific) and I can set the state but can't seem to figure out what I'm missing to:

1. load the specific asset form
2. get the variable of sc_task.request_item.requested_for
3. close the sc_task on callback.

Here's my code so far:

function scan_hardware(){
var gm = new GlideModal("glide_prompt", true, 600);
gm.setTitle("Scan Hardware");
gm.setPreference("title", "Asset Tag:");
gm.setPreference("onPromptComplete", function(value) {
	if (value!=""){
	var af= new GlideModalForm('Update Asset','alm_asset',''); //no callback yet
	var assetSID = value;
	af.setPreference('install_status',1) //set state to in use
	af.setPreference('asset_tag',assetSID);
	//af.setPreference('sys_id',assetSID);
	af.render();
	}else
	alert("you didn't enter a value!");
});
gm.setPreference("onPromptCancel", function(value) {alert("You clicked on 'Cancel', value was: "+value)});
gm.render();
}

Once I figure this out, my next question will be can you have two input boxes in the "glide_prompt" modal? I'd like to be able to scan for either asset tag or serial number, then use the input box who's value isn't =''

Thanks everyone!

[Runjay Patel]

Hi @JGerrity ,

Check below thread, here i had gen working code. You  just need to do little modification on it.

https://www.servicenow.com/community/virtual-agent-forum/ui-action-to-assign-incidents-to-problem/m-...

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[JGerrity]

Hi @Runjay Patel ,

Thanks for the quick response, after reviewing your post I'm not sure it's what I'm looking for.  

You're using UI Pages with script includes.   I was hoping to contain everything within the UI Action client script.
Do you know how to reference a specific asset form view within glidmodalform?  I'm prompting for the asset_tag and want to show the form of that specific asset.

Cheers,
J.