Unable to download Azure Pipelines store app - Zurich version

Felipe Monteiro
Tera Contributor

‎11-11-2025 11:11 AM

I’m working on a project that involves integrating Azure DevOps Server with ServiceNow to automatically generate change requests when a release is created in Azure DevOps.

I was developing using the Azure DevOps Pipeline plugin (x_mioms_azpipeline), as recommended by Microsoft. However, after upgrading to the Zurich release of ServiceNow this week, I can no longer download the plugin because it’s now marked as incompatible with my environment’s version.

https://store.servicenow.com/store/app/2f917f6a1ba46a50a85b16db234bcb5f

Do you know if there's another way or plugin that I can use in Azure DevOps and ServiceNow to keep the changes generated when create a release, and when ServiceNow to inform Azure that the change has been approved, to proceed with the deploy on production environment?

FelipeMonteiro_1-1762887861945.png

 

 

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StephenR0086629
Tera Contributor

‎11-13-2025 08:52 AM

Issues like this usually come down to permission mismatches or store dependencies that weren’t set up correctly in the instance. When an app won’t download from the Azure Pipelines store, I start by checking roles, plugin prerequisites, and whether the update set requires a newer release family. Clearing cache and retrying sometimes helps, but most of the time the missing dependency list points directly to the real cause.

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