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Unable to download Azure Pipelines store app - Zurich version

Felipe Monteiro
Tera Contributor

3 weeks ago

I’m working on a project that involves integrating Azure DevOps Server with ServiceNow to automatically generate change requests when a release is created in Azure DevOps.

I was developing using the Azure DevOps Pipeline plugin (x_mioms_azpipeline), as recommended by Microsoft. However, after upgrading to the Zurich release of ServiceNow this week, I can no longer download the plugin because it’s now marked as incompatible with my environment’s version.

https://store.servicenow.com/store/app/2f917f6a1ba46a50a85b16db234bcb5f

Do you know if there's another way or plugin that I can use in Azure DevOps and ServiceNow to keep the changes generated when create a release, and when ServiceNow to inform Azure that the change has been approved, to proceed with the deploy on production environment?

FelipeMonteiro_1-1762887861945.png

 

 

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StephenR0086629
Tera Contributor

3 weeks ago

Issues like this usually come down to permission mismatches or store dependencies that weren’t set up correctly in the instance. When an app won’t download from the Azure Pipelines store, I start by checking roles, plugin prerequisites, and whether the update set requires a newer release family. Clearing cache and retrying sometimes helps, but most of the time the missing dependency list points directly to the real cause.

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