Unable to Purchase/Obtain Certified System Administrator (CSA) voucher

ehi58
Tera Contributor

Hello Community,

 

I am currently in the process of preparing for my ServiceNow Certified System Administrator (CSA) certification, but I’ve encountered an issue with obtaining or paying for my CSA voucher. Despite my efforts, I have been unable to resolve the issue through other channels, and I am reaching out here for guidance.

Specifically, I am facing the following challenges:

  1. I am unable to pay for the voucher.
    ehi58_0-1738083085505.png

Steps I’ve already taken to resolve this:

  • I’ve verified my account and its linkage to webaccessor.
  • I completed the on-demand course for eligibility of the voucher.

I would greatly appreciate any advice, insights, or solutions the community can provide. If additional information is needed to better assist me, please let me know, and I’ll gladly provide it.

Thank you in advance for your time and support.

Best regards,
Ehi Eromosele
[LinkedIn Profile]

1 ACCEPTED SOLUTION

AndersBGS
Tera Patron
Tera Patron

Hi @ehi58 ,

 

I will suggest you to open a case through Nowlearning, as they will be able to help on your issue. Don't think that any in the community can actually state what is right / wrong.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

View solution in original post

2 REPLIES 2

AndersBGS
Tera Patron
Tera Patron

Hi @ehi58 ,

 

I will suggest you to open a case through Nowlearning, as they will be able to help on your issue. Don't think that any in the community can actually state what is right / wrong.

 

If my answer has helped with your question, please mark my answer as the accepted solution and give a thumbs up.

Best regards
Anders

Rising star 2024
MVP 2025
linkedIn: https://www.linkedin.com/in/andersskovbjerg/

ehi58
Tera Contributor

Thanks, I found where I can create a case regarding my issue.
https://nowlearning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home