I am trying to configure a series of options to be displayed side by side, as shown in the attached image. I have tried to do this using Static Choice, but I have not been able to get them to display that way.Could someone tell me if it is possible t...
I believe ServiceNow's standard schedules are configured for the US. This time, I want to create a schedule aligned with the Japanese calendar. Is manually creating the schedule the only option? Also, how should substitute holidays be set up? Will ma...
Hello! My Now Learning content appears in Korean, although I can see from the url that it's correctly defaulted to English. (See RED text within url below) https://learning.servicenow.com/lxp/en/pages/learning-course?id=learning_course&course_id=6832...
I have uploaded the banner logo under Basic Configuration and Basic Configuration UI16, and also updated it at the company level. But the custom logo is visible only to admin users, while other users still see the default ServiceNow logo, even after ...
When can we expect registration confirmation for the event in 2 weeks? I need to book travel, but cannot until confirmed.
In ServiceNow, when you add a Catalog Item to the cart, the onLoad client script does run again in the cart view. How to prevent onload script running in cart.
I have created a client-callable Script Include and I'm trying to call it from a client-side UI Action. However, the Script Include is not being triggered when I execute the UI Action. I'm attaching the Script Include code, UI Action code, and screen...
Hi Everyone,Ability to view TGI on details tab near subject person, please let me know how to configure this
Hi Team, I have created a few bar charts from view\run report module for HR case SLA's. The problem is for HR cases where multiple SLA's are attached, they are showing up as multiple records. I want to show only the latest start time based SLA record...
I was searching for ServiceNow careers as a developer and learned that mastering the platform can land you a $70K+ salary within two years and opens doors at companies like Coca-Cola, Nvidia, and Lenovo. While digging, I found a video that breaks dow...
When a Slack user clicks on Fetch My Requests it returns "No requests found" even when they do have open requests. How do we redirect Slack to search correctly?
Hello! We have an issue with MFA by email:Everything seems to be properly activated, but when the user selects the email option for MFA, the OPT email is never sent. It seems the server does not even generate it, as it does not appear in System Logs ...
The dashboard displayed on the Service Operations Workspace Home is set to “Overview” by default. I would like to change this. Is there a way to modify the default setting? I would appreciate your guidance on this matter.
Hi everyone, Is service instance unavailable today as I am not able to access it.
I'm on MacOS 15.6.1 using Firefox 142.0 (current stable release as of 8/26/2025). I can't seem to keep my SNOW session current and logged in for longer that a couple of minutes. Does anyone have an idea of what might be doing this on the browser side...
