Welcome to service now micro certification Task 4

[MelanieNicole]

I am having an issue with this task. 

These are the directions. I don't fully understand

Populate and arrange the VTB

1.Navigate to your favorited item: My Incidents

2.Select the 3 On Hold incidents (INC0000054, INC0000017, and INC0010005) and use the Actions on selected rows feature to add them to your VTB.

3.View your VTB and move the 3 On Hold incidents to the On Hold lane.

4.Navigate back to your favorited item: My Incidents

5.Filter out the On Hold incidents.

6.Use the Select All feature to add the remaining incidents to the In Progress lane of your VTB.

[Community Alums]

Does the lab simulator allow you to validate the task? It should tell you what you've done wrong.

All your doing for this task it sounds like is moving incidents between lanes in visual task boards and after moving them it should be reflected in the My  incident list