We've updated the ServiceNow Community Code of Conduct, adding guidelines around AI usage, professionalism, and content violations. Read more

What is the best database for exporting archived ServiceNow data?

shayanfayaz
Tera Contributor

Hello!
I have a question, What is the best database for exporting archived ServiceNow data? Considering factors like scalability, integration, cost, and performance, which solution works best for long-term storage and easy retrieval? If you've implemented an external database, how did you use it for maximum efficiency?And how its done?

6 REPLIES 6

shayanfayaz
Tera Contributor

Thanks for your response! I'm looking into both approaches—maintaining a 1-to-1 copy of tables vs. archiving only specific subsets of data. Given that ServiceNow is moving to RaptorDB, how do you think this transition will impact external database choices? Would PostgreSQL/RaptorDB be a better long-term option, or would MariaDB still be a viable solution for archival?

muslimaltaf
Tera Contributor

Thanks for your response!

I'm looking into both approaches—maintaining a 1-to-1 copy of tables vs. archiving only specific subsets of data. Given that ServiceNow is moving to RaptorDB, how do you think this transition will impact external database choices? Would PostgreSQL/RaptorDB be a better long-term option, or would MariaDB still be a viable solution for archival