ServiceNow has evolved from a core IT service management tool into a robust enterprise platform supporting diverse business needs. With this growth, the complexity and impact of development on the platform have expanded. Modern development standards must now account for scalability, security, maintainability, and alignment with ServiceNow’s own best practices.
This white paper outlines contemporary ServiceNow development standards essential for teams operating on the platform. These standards reflect not only the capabilities of the platform but also the operational and architectural rigor required to ensure long-term platform health and success.
