White Paper: ServiceNow HAM Pro Implementation

[Varun Vijaykuma]

As organizations accelerate digital transformation, the visibility, control, and optimization of IT hardware assets become increasingly critical. ServiceNow's Hardware Asset Management (HAM) Pro module offers a powerful solution to address these needs by automating the full lifecycle of IT hardware from procurement to disposal while aligning with broader enterprise IT Service Management (ITSM) and Configuration Management Database (CMDB) goals.

This white paper outlines a strategic approach to implementing ServiceNow HAM Pro, focusing on business value realization, stakeholder alignment, process maturity, and long-term sustainability. While many organizations struggle with manual tracking, disjointed systems, and non-compliant asset disposal, HAM Pro provides a framework for proactive governance, cost savings, and risk mitigation.

[Krishnamoorrthy]

Informative, thanks