How do I write a variable display name to work notes in Flow Designer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-31-2025 02:25 AM
I have a Create Task Action and i am trying to set the work notes. But it is showing as sys_id.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-31-2025 02:30 AM - edited 03-31-2025 02:35 AM
Hi @RichardSaunders
Could you please let us know the type of the data pill?
If it's a record object, then you can dot walk and select any field from that record to display instaed of sys id.
But from the sanp which you've shared, i'm not able to identify the type of the data pill.
Reagrds,
Siva
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-01-2025 03:07 AM
Hi Siva, this is a Catalog flow and this is a Variable coming from Step 1 (Get catalog variables)
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-01-2025 03:30 AM - edited 04-01-2025 03:37 AM
Hi @RichardSaunders
What's the type of that catalog item variable?
Reference or string or look up select box?
I just reviewed the picture you attached. I can see that it's a reference type variable pointing to the cmdb_ci table. Now let me know what you need to add after "Investigate" in the worknotes.
Ex: Investigate <CI Name> or Investigate <CI Number>
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
04-01-2025 03:59 AM
My bad. I think I've misunderstood your query.
So you want to use the actual variable name in the work notes, not the value of that question.
Am i right? If yes, then you can simply hard code the variable name. That would be the simple and best approach.