How do I write a variable display name to work notes in Flow Designer

RichardSaunders
Tera Guru

I have a Create Task Action and i am trying to set the work notes. But it is showing as sys_id. 

 

RichardSaunders_0-1743412944719.png

 

RichardSaunders_1-1743413005305.png

 

5 REPLIES 5

J Siva
Tera Sage

Hi @RichardSaunders 
Could you please let us know the type of the data pill?
If it's a record object, then you can dot walk and select any field from that record to display instaed of sys id.

JSiva_0-1743413617485.png

 


But from the sanp which you've shared, i'm not able to identify the type of the data pill.

Reagrds,
Siva

 

Hi Siva, this is a Catalog flow and this is a Variable coming from Step 1 (Get catalog variables)

Hi @RichardSaunders 
What's the type of that catalog item variable?
Reference or string or look up select box?

 

I just reviewed the picture you attached. I can see that it's a reference type variable pointing to the cmdb_ci table. Now let me know what you need to add after "Investigate" in the worknotes.

Ex: Investigate <CI Name> or Investigate <CI Number>

My bad. I think I've misunderstood your query.
So you want to use the actual variable name in the work notes, not the value of that question.
Am i right? If yes, then you can simply hard code the variable name. That would be the simple and best approach.