How to add insturction in the pop up window of file attachment of incident ticekt?

[GaominZ]

When user upload files to incident ticket,
I want to tell them to be aware of the security of the file they are uploading .
(For example, if it's a confidential document, be sure you are permited to upload it to ServiceNow)

I know there may be some ways to show the users the message, such as using a hint message(when the mouse cursor is put above ). Or maybe is there anyway I can show the warning message on the pop up window of file attachment?

Please kindly share with me if there is any way to show the message "Be sure you are not uploading confidential document to ServiceNow"on the UI of incident ticket!

[Ankur Bawiskar]

@GaominZ 

the attachment UI page(attachment) is OOB one and I don't recommend to update it.

Why not show the message on form using annotations and they will always see the message

Set up form annotations 

If you still require to do so then check this link on where I shared solution few years ago and it worked, the images are broken but it should work

UI Page: Attachment - add info for incidents 

If my response helped please mark it correct and close the thread so that it benefits future readers.

[GaominZ]

@Ankur Bawiskar 
Thank you. Annotation could be a nice solution, I'll discuss it with my team.

But, is there any chance that I can add words like the red ones ? 

[Ankur Bawiskar]

@GaominZ 

In form annotation you can add whatever text you wish

But if you wish to update the OOB attachment UI page then link I shared has solution. I won't recommend doing that as it's OOB ui pag.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@GaominZ 

I believe I answered your question by guiding you in right direction

If my response helped please mark it correct and close the thread so that it benefits future readers.