If i need to send the notification on sla breach 75% how can you do this using flow designer?

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Prithvi Ramesh1
Mega Sage

3 hours ago

If i need to send the notification on sla breach 75% how can you do this using flow designer?

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Dr Atul G- LNG
Tera Patron
Tera Patron

3 hours ago

Hi @Prithvi Ramesh1 

 

It is OOTB given by SN

 

Flow: SLA notification and escalation flow

 

DrAtulGLNG_0-1759396574633.png

 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Go to solution
Dr Atul G- LNG
Tera Patron
Tera Patron

3 hours ago

Hi @Prithvi Ramesh1 

 

It is OOTB given by SN

 

Flow: SLA notification and escalation flow

 

DrAtulGLNG_0-1759396574633.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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