Mapping group members to groups form SCIM Microsoft Entra provisioning

[MaharshiC]

Hi,

We are doing user and group provisioning from Microsoft Entra(formerly known as Azure Active Directory) to ServiceNow with SCIM. So we have configured and is able to get users and groups to ServiceNow but we are not able to add group members added to ServiceNow groups  from Entra. Is there any documentation that I can follow to achieve this ?

Regards,

Maharshi Chatterjee

[M Iftikhar]

Hi @MaharshiC ,

For guidance, please review:

• ServiceNow Developer Blog – SCIM Provisioning from Microsoft Entra ID

• ServiceNow API Insights – Configuring SCIM Provisioning

• Microsoft Entra – ServiceNow Provisioning Tutorial

• Microsoft Entra – How Provisioning Works

These cover the setup steps, attribute mappings, and troubleshooting for group membership sync.

Thanks & Regards,
Muhammad Iftikhar
If my response helped, please mark it as the accepted solution so others can benefit as well.

[MaharshiC]

Hi @M Iftikhar ,

Thanks for your reply. I am able to add groups but when I am trying to add members they are not getting added to groups. I reviewed the articles that you shared but was not able to find anything specific for groups

Regards,
Maharshi Chatterjee