PDI Issue
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10 hours ago
Would anyone know how to get my account switched over to 'Developer'.
I have gotten a PDI, however I can only see the 'App Engine Studio' option when my PDI instance is online.
I would like to access 'Creator Studio', however for some reason, this is not an option for me, on this PDI.
I have released a few times and created a new instance and even ensured my account is labelled as Developer. but so far, no luck
Any help and advice would be greatly appreciated.
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9 hours ago
Hi @MickMcAuley,
Navigate/login to: https://developer.servicenow.com/dev.do#!/manage-instance
click Actions > Change User Role:
Select Admin and Change:
Then you should be able accessing the PDI in full scale. Let me know if that helped or share screenshot to better understand what do you mean "switch to developer"..
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9 hours ago
also, navigate to: https://developer.servicenow.com/dev.do#!/
And share with me what do you see here:
To access the Create stuido, click the icon or navigate to:
https://yourinstance.service-now.com/now/creatorstudio/home
(perhaps changing the role to admin as seen above might be required)
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
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4 hours ago
Hi @MickMcAuley ,
You need to change your role to Admin a shown in screenhots shared by GlideFather. Once you change your role to Admin- you will be able to view everything which admin can see.
Regards,
Nikhil Bajaj
ServiceNow Rising Star-2025