PDI Issue

[MickMcAuley]

Would anyone know how to get my account switched over to 'Developer'.

I have gotten a PDI, however I can only see the 'App Engine Studio' option when my PDI instance is online. 

I would like to access 'Creator Studio', however for some reason, this is not an option for me, on this PDI.

I have released a few times and created a new instance and even ensured my account is labelled as Developer. but so far, no luck

Any help and advice would be greatly appreciated.

[GlideFather · Accepted solution]

Hi @MickMcAuley,

Navigate/login to: https://developer.servicenow.com/dev.do#!/manage-instance 

click Actions > Change User Role:

Select Admin and Change:

Then you should be able accessing the PDI in full scale. Let me know if that helped or share screenshot to better understand what do you mean "switch to developer"..

[GlideFather · Accepted solution]

Hi @MickMcAuley,

Navigate/login to: https://developer.servicenow.com/dev.do#!/manage-instance 

click Actions > Change User Role:

Select Admin and Change:

Then you should be able accessing the PDI in full scale. Let me know if that helped or share screenshot to better understand what do you mean "switch to developer"..

[GlideFather · Accepted solution]

@MickMcAuley,

also, navigate to: https://developer.servicenow.com/dev.do#!/

And share with me what do you see here:

To access the Create stuido, click the icon or navigate to:

https://yourinstance.service-now.com/now/creatorstudio/home 

(perhaps changing the role to admin as seen above might be required)

[Nikhil Bajaj9]

Hi @MickMcAuley ,

You need to change your role to Admin a shown in screenhots shared by GlideFather. Once you change your role to Admin- you will be able to view everything which admin can see. 

[MickMcAuley]

Hi all

Thank you, SO much. This has been one of those annoying fixes that I spent hours on trying more technical solutions to something pretty simple...

Appreciate the detailed feedback. This was my first post in this community and I am glad I have access to this space. 

I am not long into a new role, fully ServiceNow based, so I will be more active in here going forward 🙂

Thanks again, and have a great day!