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PDI Issue

MickMcAuley
Kilo Contributor

Would anyone know how to get my account switched over to 'Developer'.

 

I have gotten a PDI, however I can only see the 'App Engine Studio' option when my PDI instance is online. 

 

I would like to access 'Creator Studio', however for some reason, this is not an option for me, on this PDI.

 

I have released a few times and created a new instance and even ensured my account is labelled as Developer. but so far, no luck

 

Any help and advice would be greatly appreciated.

2 ACCEPTED SOLUTIONS

GlideFather
Tera Patron

Hi @MickMcAuley,

 

Navigate/login to: https://developer.servicenow.com/dev.do#!/manage-instance 

 

click Actions > Change User Role:

GlideFather_0-1761083840876.png

 

Select Admin and Change:

GlideFather_1-1761083857461.png

 

Then you should be able accessing the PDI in full scale. Let me know if that helped or share screenshot to better understand what do you mean "switch to developer"..

 

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


View solution in original post

@MickMcAuley,

also, navigate to: https://developer.servicenow.com/dev.do#!/

And share with me what do you see here:

GlideFather_2-1761084076013.png

 

To access the Create stuido, click the icon or navigate to:

https://yourinstance.service-now.com/now/creatorstudio/home 

 

(perhaps changing the role to admin as seen above might be required)

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */


View solution in original post

5 REPLIES 5

Hi @MickMcAuley,

I can tell you that this happened to all of us 😄 literally everyone here experienced it too.

 

If this helped you please feel free to accept solution (a button in the right-bottom corner), it will close this thread, giving it "Solved" attribute and Community peer in the future looking for the same answer will find the Solved tag and it will help them. As well as it will help me to grow my Community ranking.

 

It doesn't cost you anything, but if you can ask you to consider it.. please go above and mark the reply (here: https://www.servicenow.com/community/creator-studio-forum/pdi-issue/m-p/3409749/highlight/true#M1455) that helped you with the "Accept solution" button 

 

Thanks for considering it. Have a wonderful day!

———
/* If my response wasn’t a total disaster ↙️ drop a Kudos or Accept as Solution ↘️ Cheers! */