Scenario 1: An employee requests a new laptop, needing manager approval, followed by IT task assignment.
Scenario 2: HR hires a new employee and needs IT, Facilities, and Security to prepare for them.
Scenario 3: A new Knowledge Article must be reviewed by an expert before being published.
Scenario 4: A P1 (Priority 1) incident is raised, needing immediate assignment to the Service Desk manager and notification to stakeholders.
Scenario 5: User requests software (e.g., Adobe Acrobat) through the Service Portal. ( design form ->approval->fulfillment with SLA)
refer: https://www.youtube.com/watch?v=tlul-PE8NpY
Real World Use Case #4 of Flow Designer
A Real-World Case Study: ServiceNow’s Impact on Retail IT Operations
Part - 02: Walk through my first application building experience using #Creator_Studio
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Tanushree Maiti
ServiceNow Technical Architect
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