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Part - 02: Walk through my first application building experience using #Creator_Studio

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‎09-28-2024 12:51 AM

#BuildWithCreatorStudio
Whether you're a rookie or a beginner in ServiceNow, welcome to this post. I will walk you through my experience of creating a simple yet powerful first app in SN without writing a single line of code using #CreatorStudio.

 

How to create a powerful App using Create Studio with NO-CODE #BuildWithCreatorStudio

 

I will echo the likes of #CreatorStudio by #ServiceNowCommunity members and citizen developers.

Let's accept the fact that ServiceNow introduces new avenues for low-code developers by enabling and empowering them with such (no-code, Low-code app development tools like #AppEngineStudio and even simpler #CreatorStudio).

 

In this article, I will walk through how easily one can build a NO-CODE, simple yet fast App through #CreatorStudio

 

Let's visit #AES to consider how #Creator Studio makes any difference. Checkout my article on a detailed comparison of both tools here: Part - 01: App Engine Studio Vs Creator Studio 


Idea: Create an application to manage all ServiceNow Backlogs for review by Architect Board members and provide approval for consideration in the next sprint on a request basis and urgency.

 

Application Name: ServiceNow Backlog Management

Description:

The concept behind this application design is to make scrum master and product owner life easy and enable them to overcome the regular struggle of reviewing backlog stories and grooming them with developers, leads, and customers. 

 

This tedious task process can easily be automated in #ServiceNow using simple yet powerful application development with Creator Studio's automated flow to handle end-to-end collaboration with stakeholders, approvers, reviewers, and developers. This solution is scalable and has scope to be further enhanced by automating it with the Demand[dmn_demand] table and integrating with Jira further complex use-case.

 

This is one of the self-navigating tools for season developers to build an Application without writing a single line of code using drag-and-drop features. 

 

Key Benefits
  1. Allow non-technical users to create apps: Convert business expertise into request management apps with no coding. Anyone can use this tool. This means line of business users can automate their work by creating apps and automations that manage their services. Non-developers can directly apply their expertise, using their
    process knowledge and logic to automate their work. 
  2. Accelerate time-to-value: Streamline the app development cycle from days to minutes in a focused environment. Because Creator Studio is a guided builder, it significantly reduces all stages of the development process
  3. Transform IT’s backlog without adding risk: Creator Studio has significant potential to reduce IT backlogs. By enabling non-developers to handle request-based application development, IT teams can focus on more complex, mission-critical projects. This shift not only accelerates the application development process but also ensures that those closest to the business processes can tailor solutions to their specific needs. 

 

High-Level Diagram

 

Fig. HLD - ServiceNow Backlog RequestFig. HLD - ServiceNow Backlog Request

 

 

 

Steps: How to create your first no-code application in #ServiceNow using Creator Studio

  • Creator Studio is available as part of the App Engine Enterprise SKU of ServiceNow. Make sure you upgrade your PDI to latest version(#Xanadu)
  • Login to your PDI and Nvaigate to Application Navigator > App Engine > Creator Studio

AbhishekPande1_0-1727505982033.png

  • The New Window will launched as 'Creator Studio Home'. You will see something like this AbhishekPande1_2-1727506094866.png
  • Click on 'Create app'
  • AbhishekPande1_3-1727506184058.png

    Enter your App name and Bingo!! your app is created with the given name. 

  • Once you navigate to the Request Forms tab in Creator Studio, Choose a Template to start with #AES Record Producer or #CreatorStudio Default TemplateAbhishekPande1_4-1727506397312.png
  • Modift the template as per your use case. For Eg.
  • AbhishekPande1_6-1727506641112.png

    Next, Navigate to the Automation tab in Creator Studio and create a playbook in 'Workflow Studio' launched in a new window. Here you have the option to create a 'Diagram view' or Board View'

AbhishekPande1_7-1727506910110.png

 

  • Test and validate your workflow by submitting a request. You can view the form submission details by Navigating to the Form Submission tab in Creator Studio.

AbhishekPande1_8-1727507892408.png

 

 

Useful References
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